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Information for Licensed Members

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Investigations & Resolutions

The public trusts the College to address concerns about a veterinarian’s practice or conduct. The College oversees the professional conduct of Ontario’s veterinarians as it receives, investigates, and acts upon matters brought to its attention. The College responds to concerns and investigates complaints from members of the public about veterinarians licensed to practice veterinary medicine in Ontario.

Conduct issues are screened by two Committees (Executive and Complaints) depending on the concern and the breadth of the investigation necessary. A panel of peers, inclusive of a public representative, review and examine the details of each case individually.

Case decisions made from this process can include:

  • closed with no action
  • closed as frivolous and vexatious
  • advice related to improving practice
  • seeking an agreement for remedial activity or
  • referral to the discipline process

Issues of fitness to practice or impairment are dealt with solely by the Executive Committee and separately from discipline.