Service Charter: Our promise to you
You’re important to us. We are committed to providing you with great customer service that supports our vision and reflects our principles. We welcome opportunities to assist you.
Let us know how we’re doing.
The College of Veterinarians of Ontario (CVO) protects and serves the public interest through the regulation of the practice of veterinary medicine in Ontario.
- We ensure Ontario veterinary teams deliver quality veterinary medicine from accredited facilities.
- We strive to provide leadership, fairness and innovation in the regulation of veterinary medicine.
- We are committed to earning and retaining your trust.
- We consult and collaborate to ensure policies and decisions deliver optimal results.
- We endeavour to provide relevant programs and resources.
- We conduct our activities in an open and transparent environment.
- We value those we serve and demonstrate this in collaboration, communication and engagement.
Our complete Service Charter is available through the link below: