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Frequently Asked Questions

Practice Advice

Animal Abuse or Neglect: If a veterinarian suspects that an animal is being abused or neglected. What are his/her obligations?

According to the Ontario Society for the Prevention of Cruelty to Animals Act, a veterinarian is obligated to report suspected animal abuse or neglect. Specifically, the Act states that “every veterinarian who has reasonable grounds to believe that an animal has been or is being abused or neglected shall report his or her belief to an inspector or an agent of the Society.” (OSPCA Act, RSO 1990, c. O.36, s 11.3.)

Reporting suspected animal abuse or neglect is a permitted exemption from client confidentiality addressed in Section 17 of Ontario Regulation 1093 of the Veterinarians Act. It is not professional misconduct to reveal information concerning a client when reporting suspected animal abuse or neglect, because a veterinarian is required to do so by law.  This is addressed in section 17 of Ontario Regulation 1093. (RRO 1990, Reg. 1093, s 17. (1) 6. ii.)

Business and Management Practices: Can I add an additional charge on the fees of an itinerant veterinarian?

The College regulations prohibit adding a charge to a disbursement or cost. A client may be billed for the services of an itinerant veterinarian who provides a service to a client at the primary veterinarian's clinic.  For example, if an external surgeon or ultrasonographer performs a service in your facility for your client, but is not an employee of the practice, the fee of the itinerant veterinarian cannot be marked up. The practice may charge reasonable fees associated with coordinating appointments, providing the facility space, staff and some equipment; however, when a client is charged for these items, they should appear as separate invoice items so the client is aware of the individual charges. (RRO 1990, Reg. 1093, s 17. (1) 17.) 

Dispensing: Can a veterinarian dispense a controlled substance to the client of a veterinarian from a neighbouring clinic?

While it would seem the neighbourly thing to do, the College regulations only allow a member to dispense controlled substances to animals that are under his/her direct care. Clients do have the option of having the prescription filled by a pharmacist. (RRO 1990, Reg. 1093, s 28. (6))

Management and Disposal of Controlled Drugs: When we record entries in our controlled drug log, we list the client’s ID number. The revision to Regulation 1093 states the “name and address of the client” should be entered. Do we need to start writing out the client’s full address in our log now?

This requirement is not new. When an entry is made into the controlled substance log, the name and address of the client are recorded. This helps ensure controlled drug administration and dispensing can be traced if any concerns were to arise. Listing the client’s name and his/her unique hospital number is also acceptable if the hospital number links to the section of the patient medical record showing the client’s address.

Rabies: What are my obligations for reporting animal bites?

The Health Protection and Promotion Act Regulation 557 requires a veterinarian to report to the local Medical Officer of Health (Public Health unit) any knowledge of an animal bite or other animal contact that may result in rabies in a person. An animal’s rabies vaccination status, clinical history, behaviour, and current health status does not preclude the legal requirement for a veterinarian to report. A veterinarian is not required to assess the likelihood of rabies disease in the biting animal. A veterinarian uses his/her professional judgment and knowledge of how rabies is transmitted to assess if there is a need to report an animal contact other than a bite. 
When an animal bites a veterinarian or auxiliary staff member in a veterinary facility, the same reporting protocol is to the followed.  
If a client reports that a bite occurred but there has been no report made to the local Public Health unit, the veterinarian must make the report. 
Under the Health of Animals Act, animal to animal bites are to be reported to the Ministry of Agriculture, Food and Rural Affairs when there is reason to suspect rabies.
Prior to administering a rabies vaccine or euthanizing an animal, veterinarians should ask about any biting or other contact incidents that occurred within the preceding 10 days and report the incident accordingly. Animals involved in biting or contact incidents cannot receive a rabies vaccine or be euthanized until the Public Health Unit releases the animal from confinement. Public Health Units will authorize euthanasia only in cases where there is a clear and significant animal welfare concern with keeping the animal alive for the duration of the confinement period.

Rabies: What should I do if an animal bites a staff person at my practice?

A veterinarian must follow the same reporting requirements for bites or other contact incidents with animals that could result in the transmission of the rabies virus to a person inclusive of when these incidents occur in a veterinary facility.

Rabies: When should veterinarians ask questions about biting incidents?

Asking questions about biting or other contact incidents that occurred within the 10 days preceding a planned rabies vaccination is a critical part of the screening process that is undertaken prior to the administration of a rabies vaccine. This information should be sought whether the planned vaccination is part of a Rabies Program or a regular clinic visit.
Veterinarians must also ask questions about biting or other contact incidents that occurred within the 10 days preceding euthanasia of an animal. Animals involved in biting or contact incidents cannot be euthanized prior to completing the confinement period without the prior authorization of the Public Health Unit to do so. Public Health Units will authorize euthanasia only in cases where there is a clear and significant animal welfare concern with keeping the animal alive for the duration of the confinement period.
The College's Legislative Overview – Rabies is a helpful reference which explains the requirements under federal and provincial legislation in regard to the control of rabies and vaccination of animals.

Rabies: What is required when a client has lost their rabies vaccine certificate and requests a new one?

Under Regulation 567 of the Health Protection and Promotion Act, veterinarians must issue a Certificate of Immunization to the owner/custodian of an animal that has been immunized or re-immunized against rabies. Veterinarians are required to keep a duplicate copy (scanned or paper copy) of the original signed Certificate of Immunization in the patient record. When the client requests a copy of their certificate, the veterinarian can provide him/her with a copy of the duplicate. If a duplicate copy of the original signed certificate is not available, the veterinarian will have to re-immunize against rabies and issue a new Certificate of Immunization.

Rabies: What needs to be on a rabies vaccination certificate?

The legislative requirements for rabies vaccination certificates are found in the Health Protection and Promotion Act, Regulation 567. When an animal is immunized or re-immunized against rabies, the veterinarian must provide a certificate to the owner of the animal. The certificate must include:

  • The name and contact information of the owner/custodian of the animal
  • A description of the animal that includes the species, breed, sex, age, colour/markings
  • The name and serial number of the vaccine
  • The date of the immunization
  • The date the animal is to be re-immunized
  • The number of the rabies tag that is issued
  • The address of the veterinary facility (or other location) where the animal was immunized
Rabies vaccination certificates are to be signed by the veterinarian who administered the rabies vaccine. A copy of the original signed certificate must be kept on file. If a certificate needs to be replaced, a copy of the original rabies vaccination certificate should be provided. New certificates should not be issued.
How long a rabies certificate is kept on file will depend on the situation. Regulation 567 indicates that certificates be kept for three years. This is the requirement when a rabies clinic is held. The Veterinarians Act and Regulation 1093 requires that medical record information be retained for at least five years after the last entry in the patient record. This applies when a rabies vaccine is administered to a patient within the Veterinarian-Client-Patient Relationship.
Where justifiable, a veterinarian can provide a Statement of Exemption for those patients whose physical condition precludes them from safely being immunized/re-immunized against rabies. 

Veterinarian-Client-Patient Relationship: Are veterinarians allowed to sell therapeutic diets to non-clients?

A valid Veterinarian-Client-Patient Relationship (VCPR) must exist before any treatment product, whether prescription or not, is dispensed. References for this are found in Regulation 1093 and the Professional Practice Standard on the VCPR. Having said that, food is exempted from the definition of “drug” in the Regulations so technically, a veterinarian can sell therapeutic diets without a VCPR.
Before selling therapeutic diets to non-clients, assess the potential risks to this group of animals. Therapeutic diets used in the treatment of specific disease conditions that are fed to an animal without that particular condition can potentially put that animal’s health at risk. For these situations, it would be best to either call the regular clinic for verification and/or discuss further with the drop-in client before selling that product. For other therapeutic diets, there is a low risk in terms of selling to someone without a VCPR.

Continuing Professional Development

How do I differentiate CPD activities from work-related responsibilities?

CPD includes activities you pursue to maintain your professional competence, keep up with innovations and advancements, or develop expertise in a new area or scope of practice.  CPD activities do not include routine work-related responsibilities.  A key way to differentiate CPD activities from routine professional responsibilities is that CPD activities lead to professional reflection and to identifying the impact the new information may have on your practice.

How many hours of CPD do I have to complete?

Based on the average number of hours members report each year, the College recommends that members complete at least 50 hours of CPD each year, or 150 hours over a three-year period.

How many hours of CPD does the activity I completed count for?

The real time spent pursuing each learning activity is recorded.  If a veterinarian spends 2 hours reading veterinary journal articles about a new treatment option, 2 hours are recorded.  If a veterinarian spends 2 hours at an evening seminar, 2 hours are recorded.

I just received my licence from the College. Do I have to complete 50 hours of CPD in my first year as a licensed veterinarian?

Many newly licensed veterinarians choose to prorate the recommendation of 50 hours of CPD each year, or 150 hours over a three-year period, based on the number of months they will have been licensed for during the reporting period.  This is entirely acceptable.  CPD hours should not be reported for activities completed before a veterinarian receives her/his licence.

What CPD information am I required to report to the College?

As part of the Annual Licence Renewal process, veterinarians are required to report the number of CPD hours they completed for each activity type during the preceding 12-month period ending on the 31st day of October.  This information is collected on the Annual Renewal Form.

What is the reporting period for CPD activity?

CPD hours are calculated and recorded based on a reporting year of November 1st to October 31st.

What tools does the College provide to assist me with recording and reporting my CPD hours?

The new CPD Activity Log is now available to veterinarians in the Professional Practice Portal.  CPD activities completed on or after November 1, 2015 can be logged using this tool.  

CPD Activity Log

Information logged using the former CPD Portal, can still be accessed by veterinarians in read-only mode until February 29, 2016. The College will retain, until March 1, 2021, a record of all activities logged through the CPD Portal. During the time period between March 1, 2016 and March 1, 2021, you may request a copy of your CPD Portal data by contacting Megan Callaway, Principal, Quality Assurance & Improvement at


Can a client “like” a veterinary practice’s Facebook page?

Yes. This is not considered a testimonial as long as the veterinarian has not solicited the client to do so. When a veterinary practice advertises promotions on their Facebook page, but only provides the promotion to people who like their page, they are using an incentive to gain a positive review, which is like a testimonial. This is prohibited. 

Can a veterinarian advertise a $1 exam?

Yes. The College does not make policy related to business models or fee structures. Veterinarians who own practices determine the fees and charges for their services. Advertised prices should not be deceptive or misleading. As with all fees, clients need to be informed about what the $1 exam does and does not provide.

Can a veterinarian advertise his/her services are better than another?

When advertising their practice, veterinarians cannot use comparisons to, or statements of superiority over, another practice/veterinarian, for example, “the best in town” or as “delivering the most compassionate care”. Such comparators are not usually verifiable.  

Can a veterinarian advertise in the “Welcome Wagon” or Realtor welcome package?

Before advertising in the “Welcome Wagon” or similar community welcome package, a veterinarian should ensure the opportunity to advertise was offered to multiple businesses and the advertising is not exclusive to that veterinary practice, since this can be seen as an endorsement or promotion of that practice.

Can a veterinarian advertise prices?

Yes, prices can be advertised. When advertising prices, be clear as to what is included in the price cited.  Also indicate if any taxes will be additional or if they are included. As with all advertising, fees cannot be misleading. 

Discounts can also be advertised.  For example, if a veterinary clinic is promoting dental health month, dental cleanings can be advertised as being X% discounted. Seniors, military, multiple pet, new client discounts can all be advertised as well if that is part of the veterinary facility’s fee structure.

Can a veterinarian advertise that he/she specializes in a specific service, like dentistry?

In order to use the terms “specialize” or “specialist”, the veterinary facility must have a veterinarian on staff who holds a certificate of specialization from the CVMA and/or the AVMA. It is acceptable to advertise that a veterinarian has "an interest" in dentistry.

Can a veterinarian advertise?

Yes, veterinarians can advertise the professional and ancillary services they provide. Changes to Regulation 1093 allow for veterinarians to market their services to members of the public in order to improve the viability of their practices. Advertising by veterinarians should convey professionalism as it can affect the public perception of, and respect for, the entire profession of veterinary medicine. See the standard on Professionalism in Advertising for more information.

Can a veterinarian ask clients to rate him/her on a review or third party website?

No. Veterinarians cannot ask individuals to rate them or provide a review on a third party website as this is soliciting testimonials. If a client, of his/her own choice, writes a review on a third party website about a veterinary clinic and his/her experiences there, they are free to do so. The College has no regulatory authority over third party websites. Clinic websites should not have links to third party review websites. See the document on Testimonials for more information.

Can a veterinarian be involved in an endorsement?

No. Veterinarians cannot endorse specific products, brands of products, brand-name drugs or third-party service providers. For example, a veterinarian could not participate in a print ad campaign where he/she gives a testimonial about a product or service such as “I use product X on my own horses because it is the best on the market”.

Veterinarians can advertise the products they stock at their clinic on the clinic website. This is not considered an endorsement, unless the descriptors used make it such. This lets clients know what products and services are provided by the veterinary facility. For example, advertising that “our clinic stocks item A” is fine. Advertising that “our clinic stocks item A because it is the best” is not appropriate as this would be seen as an endorsement.

Can a veterinarian offer rewards programs for services and products?

Rewards programs can be used. Clinics can participate in third party rewards programs so that clients can use their points cards for example.

Veterinary facilities can also offer their own rewards programs for clients. For example, if a certain number of bags of food are purchased, they will get a free bag. Or perhaps if clients spend a certain amount of money, they will reach a free service or a discount on a future invoice. Rewards programs cannot be used to promote new client referrals.

Can a veterinarian post photos of client’s pets or share case stories of a client's patients on his/her clinic's website or social media platforms?

Before posting pictures or case stories of patients, a veterinarian needs to get the client’s consent. If a veterinarian is obtaining client consent to share an animal’s case story, be sure the client understands and agrees to what information will be shared. Written or verbal consent from clients is appropriate. If a veterinarian chooses to get verbal consent, it should be documented that consent was obtained. Posting pet photos or case stories on a clinic's website or social media should not be used as testimonials.

Can a veterinarian thank a client if he/she finds out the client referred a new client to the clinic?

Yes. If a client, of their own accord, speaks highly of the clinic to family and friends and this results in a new client, a veterinarian can thank them. A thank you can be verbal or a card/letter can be sent. If you wish to show your appreciation for the referral by giving a gift card, or a discount on services or products, that is fine too. This scenario differs from incentive programs because the client made the referral because he/she wanted to; not because he/she felt pressured to or that he/she would be rewarded for doing so.

Can a veterinarian use coupons in advertising?

Yes. Coupons can be used in advertising. This is one method of advertising prices. 

Can a veterinarian use incentives programs to try to increase his/her client base?

No. Clients should not be offered compensation, rewards, or incentives to refer others to a veterinarian’s practice. 

Can a veterinarian use testimonials in his/her advertising?

No. Veterinarians may not make use of client testimonials in the advertising they produce or have produced. Clinic websites should not have links to third party review websites. It is prohibited to use reviews or thank you cards/letters from clients or a story from a patient’s perspective in advertising on a clinic’s public website or other public medium. These are examples of a testimonial. Testimonials have long been a restriction of regulators. See the document on Testimonials for more information.

What can a veterinarian say in an advertisement?

Regulatory requirements outline the guidelines to follow when developing any form of advertising.  The information provided in an advertisement should:

  • be factual and verifiable
  • not be false, misleading or deceptive
  • contain no testimonials
  • contain no comparisons to, or claims of superiority over, another veterinarian or veterinary practice
  • contain no endorsement or promotion of specific products, brands of products, brand-name drugs or third-party service providers
  • not guarantee a cure
  • not be misrepresentative
  • not make claims about the utility of any type of treatment beyond what can reasonably be supported as professional opinion

Advertising should not demean the integrity or dignity of the profession or to bring the profession into disrepute.

Where can a veterinarian advertise?

Veterinarians can advertise in any public medium. This includes print, radio, television, internet social media, and on signs and bulletin boards.  Veterinary clinics can also participate in tradeshows, such as “pet expos” by having a booth. 

Quality Practice

Animal Ownership: Two owners are listed in my patient’s file. If one owner requests that the other owner be removed from the file, what should a veterinarian do?

In order to remove an owner from a patient’s file, consent must be obtained from the individual whose name is being removed from the file. Alternatively legal direction, such as a court order, may be provided to allow you to remove an owner from the file. The change to the medical record must then be made in such a way that original content is maintained.

Are clients and patients directly involved in the Peer Advisory Conversation?

No. Clients and patients are not involved in the discussion. The conversation does include a medical records review and a discussion about patient care, but advisors do not observe treatments.

Are the questions the advisor will ask me available to review prior to the Peer Advisory Conversation?

Yes. The conversation tools and forms are available on the College website at:

Can I share my experience with the Peer Advisory Conversation with others?

Yes, participants are free to share their own experience. The conversation tools and forms are available on the College website. Sharing of the discussion details (i.e. the specifics of the cases discussed, etc.) and written report is up to the participant; participants may share these with others if they want to.

Can the Peer Advisory Conversation Report be shared with College committees?

No, the Peer Advisory Conversation Report is confidential and cannot be shared with College committees. In exceptional cases, serious concerns identified by the Peer Advisor may be brought to the Registrar for review. This only happens if public safety is a significant concern and only the area(s) of risk or concerns will be brought forward; the Report will not be shared.

Can the results of my Peer Advisory Conversation be made public on the Public Register?

No, the Peer Advisory Conversation Report is confidential and results will not be made public on the Public Register.

Dispensing: If a client has a prescription from a veterinarian in another city, am I able to fill it on behalf of the veterinarian?

Yes, a veterinarian can fill the prescription of another veterinarian under the following
conditions outlined in section 33 (1.1) of Ontario Regulation 1093 of the Veterinarians Act:

  1. it is not reasonably possible for the client to obtain the drug from the prescribing member or a pharmacy;
  2. it is necessary in the interests of the animal to administer or dispense the drug without the delay that would be associated with returning to the prescribing member;
  3. the member makes a reasonable effort to discuss the matter with the prescribing member;
  4. the member conducts a sufficient assessment of the animal’s circumstances, which may not require a physical examination in every case, to ascertain that it is unlikely that there has been a material change in the circumstances since the prescription was given;
  5. the quantity of the drug dispensed is no more than would reasonably enable the client to return to the prescribing member for future prescriptions or quantities of the drug; and
  6. the member makes a written record of the transaction as otherwise required by this Regulation.

Do I need client consent to allow the Peer Advisor to look at medical records?

In order to protect and maintain privacy and confidentiality, the College asks that participants obtain verbal consent from their clients to use their animals’ medical records for the Peer Advisory Conversation.  Consent can be documented in the medical record.

An acceptable alternative to obtaining client consent is to remove or redact any identifiable information of the client and patient from the medical record prior to submission including: the patient and client names, client contact information, emergency contact information, etc.    

The College has strict privacy and security guidelines in place to protect confidential information.

Does my employer have to pay me for my time spent in the Peer Advisory Conversation?

An employer is not obligated to pay employees for time spent participating in a Peer Advisory Conversation. Conversations can be scheduled at your convenience. In the Pre-Conversation Questionnaire, you will be asked to select preferred days of the week and preferred times for the conversation which may include morning, afternoon or evening time slots.

How are the Peer Advisors selected and trained?

Peer Advisors apply and are selected based on the information they submit as well as an interview. Once selected, a Peer Advisor undergoes a rigorous training process. Following that they must complete a full Peer Advisory Conversation of their own before starting to be active as an advisor. Data will be collected around the Peer Advisor’s performance. The information will be reviewed and used to provide feedback to the Peer Advisor on their activity. Peer Advisors will participate in ongoing training.

How is conflict of interest addressed in the Peer Advisory Conversation?

Each volunteer is provided with a list of Peer Advisors and asked to indicate if there is a conflict of interest with anyone on the list. Questions to guide this decision are:

  1. Have you had a working or personal relationship with this individual in the past (e.g. an acquaintance, a close friend, a competitor)?
  2. How close were your interactions?
  3. How long ago was this relationship?
Could you or the facility in which you work reasonably be viewed as a competitor to the licensed member/Advisor (e.g., for patients, clients, referral sources, etc.)?

How is the Peer Advisor chosen for my Peer Advisory Conversation?

There is an effort to match participants with Peer Advisors who have similar experience. When this is not possible, Peer Advisors are made aware of the circumstances relevant to your scope of practice.

How many medical records will be reviewed and discussed during the Peer Advisory Conversation?

Four medical records will be reviewed and discussed during the Peer Advisory Conversation. See the Guidelines on Selection and Submission of Medical Records for details on preparing and submitting these medical records.

Mandatory Reporting: What diseases and hazards am I required to report under federal and provincial law?

The mandatory reporting obligations of veterinarians are described in the Legislative Overview: Mandatory Reporting.

Medical Records and Information: A new client booked an appointment at our clinic. When we called the client’s previous clinic for a copy of the patient’s record, we were told there was a fee. The client does not wish to pay this cost. Are colleagues allowed to charge each other for copies of records? We were under the impression that veterinarians are obligated to provide copies of medical records to colleagues.

Veterinarians are allowed to charge a reasonable fee to recover the cost of making a copy of a patient’s medical record. Materials, staff time, and courier/postage fees are examples of these costs. How that fee is dealt with will be up to the parties involved. In a situation where the client or veterinarian has refused to pay for a complete copy of a record, a veterinarian is still obligated to provide relevant medical record information to a colleague. This information can be given verbally or as a written summary. The best interest of the patient and their continuity of care necessitate the timely and accurate transfer of medical information between colleagues. Patient information or a copy of the patient record should be transferred within two business days (or sooner) when a request for the information is made.

Prescribing: Can veterinarians prescribe medical marijuana?

As per the Access to Cannabis for Medical Purposes Regulations (federal government legislation), veterinarians are not allowed to prescribe medical marijuana to their patients.
Veterinarians are not prohibited from prescribing cannabidiol (CBD) oil or capsules, and hemp (e.g., hemp oil, hemp seed oil). However, there is currently little evidence on the use of these products for animals.
If a veterinarian prescribes CBD oil, it must be purchased in Canada from a licensed dealer. CBD is a Schedule II drug in the Controlled Drugs and Substances Act and, therefore, veterinarians must maintain a controlled drug log.
Clients can sometimes find products containing active ingredients found in the cannabis plant without a prescription and will ask veterinarians about using them on their animals.  The decision to advise clients about the use in animals of marijuana or related products will be based on the veterinarian’s professional judgment. Factors to consider in making recommendations about these products and discussing their use with clients are:

  1. Is there enough information in the literature about the use and benefits of marijuana and related products in animals for specific diseases?
  2. What are considered safe doses in animals?
  3. What are the risks of use?
  4. What quality control/safety measures are in place for the production of these products? Do they contain the label claimed components and strengths? Are they effective?
  5. Is it legal to be in possession of these products in Canada? In Ontario? The Controlled Drugs and Substances Act has very strict regulations. Advising clients to use illegal substances for their animals would also be considered Professional Misconduct (see Regulation 1093 ( section 17(1) ss 45 “45. Conduct unbecoming a veterinarian.”).
For more information, contact Health Canada (

What happens after the Peer Advisory Conversation?

The Peer Advisor submits a written report to the College. College staff on the Quality Practice Team reviews the report and provides the participant with the final report and a link to a Post-Conversation Questionnaire.  Reports are confidential and information gathered from reports will only be shared in aggregate form.
It is anticipated that participants will receive the report within four weeks of their Peer Advisory Conversation. Completion of the Post-Conversation Questionnaire allows the College to determine whether the Peer Advisory Conversation is meeting its objectives – your assistance in this program evaluation is greatly appreciated!

What information does the Peer Advisor receive prior to the Peer Advisory Conversation to help them prepare?

Peer Advisors receive the contact information and the practice information that the participant has provided on the Pre-Conversation Questionnaire.  The Peer Advisor is also provided with the four medical records that were selected by the participant for review and discussion. The advisor is not informed of previous history, complaints, any published discipline summaries or other College matters.

What is the timeline for conducting a Peer Advisory Conversation?

Pilot Phase 3 of the Peer Advisory Conversation will be conducted from November 2017 to March 2017.  For an individual conversation, it is anticipated that the process will be completed approximately 12 weeks from the date your Pre-Conversation Questionnaire is submitted.  See the Peer Advisory Conversation Timeline  for further information.

Where should I schedule the Peer Advisory Conversation?

Ensure you have a private space reserved where you and the Peer Advisor can meet or where you can utilize GoToMeeting or a teleconference line without interruption. 

Who can volunteer to participate in a Peer Advisory Conversation?

Any licensed veterinarian in clinical practice can volunteer to participate.

Will information about the results of my Peer Advisory Conversation be shared with my employer?

No. The College does not share any information about a participant’s Conversations with his/her employer.

Mediated Resolution FAQs

How does the MRP work?

Once the Registrar has identified that a matter may be suitable for the MRP, College staff invite the complainant and the veterinarian to participate in the mediation program. With their written consent to participate, the mediator will meet with the complainant and the veterinarian either separately or together to attempt to reach an agreement. If the mediation is successful, the agreement is forwarded to the Complaints Committee for review and approval. If the mediation does not result in an agreement, the matter will move on to the Complaints Committee.

Is the MRP always an option?

The MRP is not suitable for all complaints. The College Registrar identifies cases which are appropriate. Those involving serious allegations of professional misconduct, misuse of controlled drugs, fraud, animal abuse, misrepresentation, sexual impropriety or falsification of records will go to the Complaints Committee. Cases involving a licensee who has been subject to more than one similar complaint or discipline finding will also be dealt with by the Committee.

Is there a cost?

The College assumes all the costs associated with the mediation.

What happens if I do not wish to participate in the MRP?

If either party does not wish to participate in the MRP, the matter would proceed to the traditional Complaints process. The participation of both parties is required for the MRP to work.

What’s the result?

Any reasonable proposal may be explored as a resolution. Some options for resolving a case through MRP may include:

  • a letter acknowledging the incident with an understanding of the distress it caused the patient/family;
  • the facility establishes policy changes or initiatives that will serve to improve veterinary care;
  • an agreement the veterinarian will undertake further education on the issues surrounding the complaint; or
  • an apology by the veterinarian to the complainant.

Which cases are most suitable for the Mediated Resolutions Program (MRP)?

The MRP is not appropriate for all complaints. The College Registrar will review your complaint to determine if it is suitable for the MRP. Generally speaking, cases involving communication concerns or minor standard or practice issues would be given the opportunity to be resolved through an alternative approach, as long as both parties agree to pursue the MRP.

Who is the facilitator?

The MRP engages the services of a third-party mediator, not a member of the College’s staff or a College committee.

The Complaints Process

Can information gathered by the College be used in Court?

According to the legislation, no one who works at the College can be summoned to a civil court case.

Can the Complaints Committee’s decision be appealed?

Either party can appeal the decision through the Health Professions Appeal and Review Board.

How are complaints addressed?

The member is notified of the complaint in writing and provided with a copy. The individual filing the complaint receives a summary of the complaint for verification. The member then receives a list of issues and is asked to submit a written explanation, pertinent medical records, x-rays, logs, etc. to the College. The complainant receives a copy of the member’s full response and is provided with an opportunity to respond.

How does the complaints process begin?

Letters of complaint are reviewed by College staff and attempts may be made to resolve the concerns through the Mediated Resolutions Program. If those efforts are unsuccessful or not appropriate, the matter is directed to the Complaints Committee and the College staff begins the Complaints process.

What are the possible outcomes?

Possible decisions include:

  • The Committee has no concerns with the member’s actions or conduct and will take no further action.
  • The Committee has some concerns with the member’s actions or conduct which it feels can be addressed through re-education and/or advice.
  • The Committee has very serious concerns and has referred the case for a hearing of the Discipline Committee.
  • The complaint was frivolous, vexatious, made in bad faith or otherwise an abuse of process.

Who is on the Complaints Committee?

As a self-regulated profession, the Complaints Committee consists of up to 10 members, including nine veterinarians and one public member who is appointed by the provincial government. To review complaints, usually five or six members of the committee meet as a panel.

For the Public

Complaint: How does the complaints process start?

In order for the College to review and investigate complaints from the public, the complaint must be received from the complainant by the College in writing. The statement of complaint should clearly and precisely set out the following information:

  • the name(s) of the veterinarian(s) being complained about
  • the name of the veterinary facility
  • a description of the problem
  • an outline of the concerns or issues for the committee to consider
  • the dates on which the events occurred
  • the name and contact information of anyone else who may be able to provide further information
  • copies of invoices or other documentation that may aid the committee in its review of the issues
  • the complainant's full name and mailing address

Click here to learn more about the Complaints Process.

Complaint: I would like to file a complaint about my veterinarian. How do I do this?

In governing the practice of veterinary medicine, the College is dedicated to protecting the public interest. One of the College's many responsibilities is to oversee the professional conduct of Ontario veterinarians. Through its complaints committee, the College investigates complaints about veterinarians related to the practice of veterinary medicine.

Fees: Can my veterinarian charge a fee for providing a copy of my animal’s medical record?

A veterinarian is allowed to recover reasonable costs for producing copies of medical records. Factors that influence the cost include the number of pages, cost of staff time, courier or postage costs and the cost of any other related items. The charge must not obstruct the efficient and timely release of information.


Fees: Does the College regulate fees that veterinarians charge, or can my veterinarian set his own fees?

The setting of fees is not a College policy – it is a business decision.  Each individual veterinary facility in Ontario will determine the fees charged for services provided as part of their business model and in keeping with the Federal Competition Act whereby veterinarians must not conspire to fix fees.  Veterinary facilities are run as small businesses and are not government funded in any way. 

While the College does not set fees, the regulatory framework does consider it misconduct if a veterinarian charges fees that are excessive in relation to what is normally charged.  See Regulation 1093 which states:

17. (1) For the purposes of the Act, professional misconduct includes the following:
11. Charging a fee that is excessive in relation to the amount normally charged for the services performed or the product dispensed or adding a charge that is excessive when recovering any disbursement incurred in the course of providing services.

Medical Records and Information: I want a copy of my animal’s medical record. Is my veterinarian required to provide me with one?

Yes, veterinarians are required to provide either a copy or a summary of the medical record to a client upon request. The physical copy of the medical record is the property of the practice but the information contained in the record belongs to the client and the client has the right to access the content of their animal’s medical record.  A veterinarian is allowed to recover reasonable costs for producing copies of medical records.

Medications: Can I purchase medication for my animal outside of Canada or from an online supplier?

Yes; however, you should be aware that products obtained outside of Canada are not subject to the same regulated approval process that drugs approved by Health Canada/Veterinary Drugs Directorate. You should research the online supplier before making your purchase to decide whether or not you wish to assume that risk.

The College regulates the practice of veterinary medicine in Ontario, including the issuance of prescriptions and the dispensing of drugs, but the regulation of pharmacies – in Ontario or elsewhere – is not within the jurisdiction of the College or its licensed veterinarians.

See Health Canada's web page on Buying Drugs over the Internet. While its content refers to purchasing drugs for human use over the Internet, some of the information will be useful for you.

Medications: Can veterinarians prescribe medical marijuana?

In ongoing consultation with Health Canada about the Access to Cannabis for Medical Purposes Regulations (federal government legislation) and how it pertains to veterinarians, the College has received further information related to this evolving topic.

The Office of Medical Cannabis has confirmed that the Access to Cannabis for Medical Purposes Regulations do not apply to veterinarians or animals; the regulations pertain to human healthcare practitioners and access for human patients only.

Much of the focus on this topic for veterinarians has not been on the use of medical marijuana directly with animals, but on the use of cannabidiol (CBD), specifically CBD oil. Both cannabis (marijuana) and cannabidiol are Schedule II drugs under the Controlled Drugs and Substances Act. As veterinarians are included in the definition of practitioner in this Act, veterinarians would be permitted to prescribe either substance if there was a legal pathway to do so. The Office of Controlled Substances at Health Canada has confirmed that there are currently no approved CBD products for animals, meaning there is no legal pathway to obtain these products for animals in Canada.

It is not enough that CBD oil or related products may be offered through a licensed supplier in Canada – the supplier must also be supplying a CBD product that is approved by Health Canada. Manufacturers would need to complete the approval process to get such a product approved for use in animals.

The College is aware that animal owners may ask their veterinarians about using products for their animals that contain active ingredients found in the cannabis plant. It is important that the public is aware that:

  1. There is currently no legal pathway for veterinarians in Ontario to prescribe medical marijuana to animals.
  2. There are currently no CBD products approved by Health Canada and therefore no legal pathway to obtain these products.

Health Canada can be contacted for additional information on cannabis or CBD products, or on the approval process for products for animals. For more information, contact the Veterinary Drugs Directorate at Health Canada (

Medications: My veterinarian won't give me medication for my animal without examining him. Why do I have to pay for an examination?

A veterinarian must have recent and sufficient knowledge of a patient to provide a diagnosis and recommend treatment such as prescribing medication. In certain situations, an examination of the animal before prescribing medication may be necessary as, without an exam, the animal may be put at risk of harm.  It is up to the veterinarian’s professional judgement to determine if an exam is necessary.

Veterinarians must meet their professional obligations.  How they charge for services to meet these obligations is up to the individual practice’s business model. 

For more information about the Veterinarian-Client-Patient Relationship, review What to Expect from your Veterinarian, and the Professional Practice Standard and Guide to the Standard on the Veterinarian-Client-Patient Relationship.

Medications: When my veterinarian prescribes a drug for my animal, can I ask her to write a prescription instead of purchasing the medication from the veterinary practice?

Yes, you can request a written prescription for a medication and decide where you wish to have that prescription filled. Veterinarians may charge a prescribing fee.

Medications: Why can I buy medications (e.g. Advantage) from a pet store but not from a veterinary practice where I am not a client?

Veterinarians’ professional obligations are outlined in the Veterinarians Act and Regulation 1093.  This legislation states that in order for a veterinarian to dispense any drug including those classified as over the counter, a valid Veterinarian-Client-Patient Relationship (VCPR) must exist.  That is why veterinary practices cannot sell medications such as Advantage to a non-client.

The clinic was voted “Best Veterinary Clinic” through the local newspaper. Can the clinic advertise this?

Yes, this can be used in the clinic’s advertising as long as the ad clearly states that the clinic was “voted Best Veterinary Clinic” and the source of the award (i.e., the name of the newspaper). 

VCPR: What role do other members of the veterinary team (e.g. assistants, technicians) play in my animal’s care?

The College supports and encourages the appropriate delegation of professional services to suitably trained auxiliaries. Such delegation permits veterinary care to be provided promptly, efficiently and effectively.

Veterinarians continue to be accountable for the professional services they have delegated. According to Council policy, auxiliaries are not permitted to diagnose, prognose, prescribe or perform major surgery.

For further information, review the Professional Practice Standard on Delegation.

As the owner of an animal, the veterinarian must inform you if auxiliaries or other veterinarians will be providing some or all of the care your animal will receive.  This is part of the Informed Client Consent process.  For further information, review the Professional Practice Standard on Informed Client Consent.

What qualifies a veterinarian to call him or herself a specialist?

A veterinarian in Ontario cannot use the term specialist unless he or she is Board-certified in a specialty recognized by the American Veterinary Medical Association (AVMA).  The term specialist is only permitted to be used by specialists who are certified by a recognized veterinary specialty organization approved by the AVMA.  Examples of specialty designations include American College of Veterinary Surgeons – small animal, American College of Veterinary Internal Medicine – large animal, and American College of Veterinary Anesthesiologists.  There are currently just under 300 veterinary specialist practising in Ontario.
Different than a specialty designation, a veterinarian who has a practice focus in a specific area may communicate this focus by stating they have

  • an interest in ...
  • additional education in ...
  • a specific focus on ...

Licensure FAQs

Can I perform surgery as a locum?

Locums can offer the same services as any other veterinarian.

How are veterinarians licensed in emergency situations?

Under the Licensure of Veterinarians in Emergency Situations Policy Statement, the Registrar is authorized to carry out the following actions pertaining to application for licensure made in response to a declared emergency:

  1. to issue and, where necessary, renew a short-term licence to veterinarians who are directed by a federal or provincial government body to perform specific veterinary services solely for the short-term, special purpose of dealing with the specified emergency situation.
  2. to waive application and licensure fees;
  3. to accept, as the nature of the emergency warrants, the Chief Veterinarian of Ontario or of Canada as the supervising veterinarian of short-term licensees, waiving the requirement for an undertaking to be signed by both parties;
  4. to waive the documentation requirement to have letters of standing sent from other jurisdictions, instead confirming that the applicant holds active licensure in good standing through direct communication with the regulator of the originating jurisdiction.

Registration Steps:

Applicant is to complete and submit the application for licensure
The Chief Veterinarian of Ontario or Canada submits a letter to the College detailing the request, including the following information:

  • the type of work to be performed and the reasons why this work will be performed
  • the dates (if known) that the applicant will be in Ontario

College staff to obtain verification from the regulator of the originating jurisdiction to verify licence number and to check professional standing.

How do I notify the College that I am now a board certified specialist?

The Public Register identifies all members who are specialists (those who hold certification with one of the American Board of Veterinary Specialists). To add this information to the Public Register, please contact the College so the designation can be verified either by viewing the original board certification or a notarized copy.

How do I renew my licence with the College?

Licensed members can expect to receive their Annual Licence Renewal information early in October. The deadline for the annual licence renewal is November 30th each year for submission of information and fees.

How do I request access to my record or to information that the College has related to me?

Licensed members can request access to their records by submitting a written request, with contact information and information to identify themselves, to the Registrar, College of Veterinarians of Ontario at or by regular mail to 2106 Gordon Street, Guelph, Ontario N1L 1G6.

How do I request access to my record or to information that the College has related to me?

Applicants can request access to their records by submitting a written request, with contact information and information to identify themselves, to the Registrar, College of Veterinarians of Ontario at or by regular mail to 2106 Gordon Street, Guelph, Ontario N1L 1G6.

How do I update my work information and/or home address?

If your address changes, you are required to notify the College in writing within 30 days of any change. The College must have your current home address, all practice addresses and email address on file. Only your primary practice will appear on the Public Register. To submit an address change, please login into the Professional Practice Portal.

How is access to records or information provided?

A licensed members is permitted to review the file in person at the College office, or copies can be sent to her/him, as appropriate. Occasionally, licensed members request that certain documents in their file be forwarded to another licensing body, and responses to those requests are honoured (within 1-2 days) at no charge. Please visit the College's Privacy Code for further details.

How is access to records or information provided?

An applicant is permitted to review the file in person at the College office, or copies can be sent to her/him, as appropriate. Occasionally, applicants request that certain documents in their file be forwarded to another licensing body, and responses to those requests are honoured (within 1-2 days) at no charge. Please visit the College's Privacy Code for further details.

How long does the College retain licensed member records?

The College’s Retention Schedule specifies that an incomplete or denied record be kept for 10 years in an electronic format.

How long does the College retain licensed member records?

The College’s Retention Schedule specifies that licensed member records be kept indefinitely in an electronic format.  

How long is an application valid?

An application and supporting documentation are valid for one year, once submitted. Each application is reviewed on a case-by-case basis and the Registrar retains the right to seek resubmission of any outdated materials. The need for resubmission of application materials is determined by the applicant’s current activities. If an applicant is asked to resubmit any part of an application, the application fee will not be charged again.

If I am licensed in Ontario, can I do locum work or practise in the U.S. or other Canadian provinces?

You will need to apply to each state/provincial board for licensure and meet their licensing requirements. Some jurisdictions may have temporary licences and others may require a full licence. They will also require a letter of standing to be provided from any regulatory body where you have been licensed. Some jurisdictions have their own form to be completed by other licensing bodies.

What are the fees for licensure in Ontario?

Please refer to the Licence Fees page.

What are the licensing requirements for a graduate of an acceptable unaccredited school?

If an applicant for licensure is a graduate of acceptable but unaccredited school, they are required to pass the three National Board Examinations (the BCSE, the NAVLE and the CPE) to be considered for a General Licence. The College provides internationally trained veterinarians with the opportunity to acquire practical experience working under the supervision of a General licence-holding member, before they have passed the CPE.

What are the licensing requirements for a graduate of an AVMA-COE accredited school?

If you graduated from an “accredited” veterinary school, you will need to take the NAVLE and pass it on your first or second attempt; if you do not pass it in two attempts, you will have to take the CPE once you have passed the NAVLE as well.

What are the National Board Examinations?

The National Board Examinations consist of up to three examinations that measures entry-level competence in the theory and practise of veterinary medicine in a North American context. They are:

  • the Basic and Clinical Sciences Examination (BCSE)
  • the North American Veterinary Licensing Examination (NAVLE)
  • the Clinical Proficiency Examination (CPE)

How many examinations you will be required to pass depends on whether or not the school where you earned your basic veterinary medicine degree has been accredited by the AVMA-COE.

What duties can I perform as a veterinary medicine new graduate before I am licensed by the College?

Once you have completed your degree in veterinary medicine you must obtain a licence with the College to work as a veterinarian. Until you have your licence issued you may only work as an auxiliary.

What duties can I perform as a veterinary medicine new graduate before I am licensed by the College?

Once a student has completed the curriculum of the OVC undergraduate program he/she must obtain a licence with the College prior to practising veterinary medicine or holding themselves out as a veterinarian including the use of the titles Dr. or veterinarian. Until the licence is issued, that new graduate may only work as an auxiliary. 

What duties can I perform while I am studying to obtain my veterinary degree at the Ontario Veterinary College?

The Veterinarians Act specifically exempts undergraduate students enrolled in the DVM program at the Ontario Veterinary College (OVC) of the University of Guelph from the need to be licensed with the College while engaging in the undergraduate curriculum of studies. The provision permits these students to participate actively in externships and other clinical activities under the immediate or direct supervision of a CVO licensed veterinarian, both on campus during coursework and in clinical practice placements when placed in an elective rotation or in an externship. Students must be identified to clients as student learners.

A first year veterinary student is considered to be an ‘auxiliary’ and is restricted to only performing procedures which can be delegated to auxiliaries. An auxiliary cannot perform major surgery including castrations, declawing and dental extractions.

After a student completes their third year, he/she can participate in the externship program at the OVC which permits the performance of surgery under immediate supervision.

If a student is volunteering or working at a clinic outside of their DVM program – then they are restricted to acting as an auxiliary and cannot practise veterinary medicine. 

When can I refer to myself as a specialist?

From time to time, the term specialist gets defined in practice differently than intended. A veterinarian in Ontario cannot use the term specialist unless he or she is Board-certified in a specialty recognized by the AVMA.

To describe oneself as a specialist, when one is not, is considered professional misconduct. The term specialist is reserved for specialists who are certified by a recognized veterinary specialty organization approved by the AVMA. Stating one “has a specialty in…” is considered to be claiming specialist status. The same applies to the use of discipline-specific specialty terms such as radiologist, surgeon, and pathologist.

Different than a specialty designation, a veterinarian who has a practice focus in a specific area is able to communicate this focus by stating they have

  • an interest in ...
  • additional education in ...
  • a specific focus on ...

Public clarity in advertising and communication is essential. The public deserves to make an informed choice in all circumstances related to their animal(s)

When I retire can I still refer to myself as a veterinarian?

If you hold a current valid licence with the College, you can use the prefix Dr. and use the official title of veterinarian. If you do not hold a current valid licence with the College, you are able to use the post-nominal letters earned with the degree in veterinary medicine that was awarded to you (ex. DVM, BVSc).

Where do I find a listing of acceptable unaccredited schools?

You can find this list on the AVMA website.

Which schools are accredited by the American Veterinary Medical Association – Council on Education (AVMA-COE)?

You can find this list on the AVMA website.

Why would access to my records be limited or refused?

An access to records request would rarely be limited or refused. This may occur when something in the record is considered to be a safety risk to the licensed member or another person if released. Legal advice specific to an application is, however, privileged, and would likely not be released to the licensed member.

Why would access to my records be limited or refused?

An access to records request would rarely be limited or refused. This may occur when something in the record is considered to be a safety risk to the applicant or another person if released. Legal advice specific to an application is, however, privileged, and would likely not be released to an applicant.

Accreditation FAQs

Can I advertise that I am opening a new practice?

Yes, you may indicate on a sign the hospital will be opening however you may not put a date for the opening since this is subject to the passing of the inspection.

Can my veterinary clinic share office space with another local, pet-related business?

The Accreditation Committee has identified circumstances in which it is reasonable for the Committee to grant exemptions to the requirement that a veterinary facility must not operate in connection with another enterprise.   These circumstances include facilities that are affiliated with a university or college; facilities that have components which are physically divided from the main structure; and facilities that are in a sharing arrangement, such that some elements of the facilities (such as a lobby or reception area) are shared even though the separately owned and operated facilities remain operationally independent. 

Do I need to have an accredited companion animal mobile to make house calls?

While the Committee is authorized to grant exemptions to any requirement for a Certificate of Accreditation, it does not have the authority to exempt a member from the requirement to practice from an accredited veterinary facility. However, Council has taken the position that it is in the public interest for licensed veterinarians—who are working from accredited companion animal facilities, but who do not have an accredited companion animal mobile facility—to be able to attend to patients at a client’s home on rare occasions when a house call is in the best interest of the client and/or patient (euthanasia of a geriatric animal is one example). In such cases—where the service is not part of the regular practice, not advertised, and client consent for the provision of the service by a veterinarian without a certificate of accreditation has been obtained—the College may, in such isolated situations, use its discretion and decide not to prosecute a veterinarian for practising without an accredited mobile.

How do I prepare for the inspection of my veterinary facility?

Step 1: Complete the Application for Inspection and Accreditation of a Veterinary Facility form
Step 2: Review the appropriate Sample Inspection Checklist for your facility type
Step 3: Contact the College with any questions

I have just purchased a facility - what do I do?

Complete the Application for Inspection and Accreditation of a Veterinary Facility. Confirmation from the seller of the sale is required.

Contact Ministry of Labour, Radiation Protection Services (416) 235-5922, regarding X-ray registration.

I heard that a new practice is opening in my area – can I learn who the owner is?

No, information with respect to pending practices is confidential until the practice has been inspected and permitted to open.

I want to open a new practice – what do I do?

Complete the Application for Facility Name. The Registrar reviews all applications for facility names, a process which can take up to two weeks. Upon approval of the facility name, you have six months to book an inspection, after which the name becomes available to another applicant. Once the name is approved and the facility is fully equipped, complete the Application for Inspection and Accreditation of a Facility to book the inspection. You are not permitted to open until you have passed the inspection. Since there are no records at this point, a temporary Waiver of Enforcement is issued if the inspection report is acceptable to the Registrar, allowing the practice to open.

The inspector will return in 60 days to check medical records.

What do I need to do to conduct a Microchip and/or Rabies clinic?

Read the appropriate Position Statement to understand the conditions under which the College permits temporary programs to occur from a non-accredited facility. Application forms are found on the Forms & Applications section of the website. The College requires two weeks to process the application.

What do I need to know about managing an x-ray machine?

You need to contact the Ministry of Labour, Radiation Protection Services at (416) 235-5922 when:

  • you purchase a new x-ray machine;
  • move the existing x-ray machine within the facility;
  • the facility moves;
  • you purchase an additional x-ray machine e.g. dental, mobile;
  • you give up possession of an x-ray source, or
  • the ownership of the facility changes

Professional Corporation FAQs

Can a family member be a shareholder in a professional corporation or an associated holding company?

No. The Ontario Business Corporation Act requires that all issued and outstanding shares of professional corporations be owned, directly or indirectly, by a member of the particular profession. 

Can shares be held through a holding company?

Yes. According to College By-Laws, holding companies may own shares of a veterinary professional corporation, so long as all of the shares of the holding company are held by veterinarians holding a licence in the Province of Ontario.

Do I have to post the Certificate of Authorization in my facility?

No, you are not required to post the Certificate of Authorization for your professional corporation. The College does recommend storing the certificate in a safe place, since your professional corporation is not authorized to operate without it. The certificate also indicates the professional corporation’s expiry date. 

Does my home address have to be posted on the College website?

College By-Laws state that the business address and phone number of the professional corporation must be publically accessible. Therefore, if you are not an owner of a facility through which the professional corporation practices, then your home mailing address will be used. An alternative is to provide the College with a P.O. Box. 

Does my professional corporation name need to be on invoices?

As per the Ontario Business Corporations Act, the professional corporation name, in addition to the facility name, must appear on all invoices and consent forms. The professional corporation name does not replace the facility name.

How do I change the name of my professional corporation?

The steps for a professional corporation name change are as followed: 
1.    Apply for a new professional corporation name with the College.
2.    Await name change approval from the College.
3.    Amend the professional corporation name with the Ontario Ministry of Government and Consumer Services within six months of name change approval. 
4.     Submit a Notification of Change to the College and include a copy of the Articles of Amendment.


How do I request a Certificate of Status through the MGCS?

Please visit the MGCS website or call the toll free number (1-800-361-3223), for more information on obtaining a Certificate of Status. The College is not permitted to contact the MGCS on behalf of members or professional corporations.

What are the fees for incorporation of a professional corporation?

  • There is currently no fee for a name application with the College.
  • The fee for an Application for Certificate of Authorization is $452.00 (HST inclusive).
  • The fee for an Application for Renewal of a Certificate of Authorization is $169.50 (HST inclusive).
  • The Ontario Ministry of Government and Consumer Services (MGCS) sets fees for its own processes.

What is the difference between a professional corporation and a business corporation?

Professional corporations have restrictions on their activities. The Ontario Business Act restricts professional corporations from carrying on a business other than the practice of the profession. Veterinary professional corporations are regulated by the Veterinarians Act and College By-Laws. 


Is there a cost to me to participate in the Peer Advisory Conversation?

No. There is no cost to participate in the Peer Advisory Conversation. The development of the Peer Advisory Conversation is funded through the College’s Quality Assurance program.