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Elevating the Veterinary Team Podcast Series

December 2024

The veterinary profession is undergoing significant change, spurred by pandemic challenges and new Ontario legislation. Corporate-owned clinics now comprise 20 percent of Canadian veterinary hospitals, employing 40 percent of the nation's veterinarians. This evolution sees the rise of collaborative, team-based care involving skilled technicians, assistants, and client service representatives. 

Dr. Steven Roche hosts a series discussing innovations in veterinary practice. The series highlights the cooperation of Ontario-based veterinary organizations in promoting future-forward thinking and adapting to new legislative frameworks to improve patient and client outcomes. The episodes explore the importance of team-based practices, legislative changes, and the need for cultural and operational shifts within the profession to drive innovation and improve care quality.

  • Episode 1 - Setting the Stage: Defining team-based care: Join Dr. Steven Roche as he discusses how the nature of team-based care is shifting in the veterinary profession with Jan Robinson (Registrar & CEO of the CVO), Dr. Jeff Wichtel (Dean of OVC), and John Stevens (CEO of the OVMA). Is the adoption of a team-based approach to medicine the key to future-proofing the profession? What defines team-based care?
  • Episode 2 - Establishing trust, playing to people’s strengths, and leveraging technology: Join Dr. Steven Roche and Dr. Enid Stiles (owner of Sherwood Park Animal Hospital) as they discuss the keys to staff retention and buy-in, the benefits of leveraging technology in clinic workflows, and the importance of having a team-based approach to human resources.
  • Episode 3 - Leading by example: setting a team-based culture by walking the walk when it comes to values: In this episode, Dr. Steven Roche and Dr. Mike Pownall (co-founder of McKee-Pownall Equine Services) as they explore some of the unique features of equine medicine and innovative ways to improve employee retention and quality of life for staff. 
  • Episode 4 - Revolutionizing emergency vet care: how culture and values drive success: In this episode, Dr. Steven Roche talks to Dr. David Bessler (founder of the Veterinary Emergency Group) about the priorities and vision that sets VEG apart from other consolidated or corporate veterinary hospitals. 
  • More episodes to come!